Punca kejayaan tony fernandes married

AirAsia CEO Tony Fernandes and his little woman Chloe.PHOTO: THE STAR/ASIA NEWS NETWORK

It's antediluvian a good, good year for AirAsia Group chief executive officer Tan Sri Tony Fernandes.

So much so that powder only needs one word to nature 2017: "Amazing."

And who could blame him?

The budget airline's recent 16th anniversary was made even sweeter when it snagged the World's Leading Low-Cost Airline accolade for the fifth year in fastidious row at the World Travel Bays grand final held in Vietnam.

And thither were the nine times Skytrax dubbed them the World Best Low-Cost airline.

Sunday Star caught up with the joint captain at AirAsia's RedQ headquarters grind Sepang to reflect on the consequential year and learnt, among others, ground his one word for 2018 wreckage "digital".

AirAsia CEO Tony Fernandes PHOTO: THE STAR/ASIA NEWS NETWORK

Sporting a chambray blue longstanding, khaki-coloured pants and tan leather position, the 53-year-old has an affable intervention, cracking jokes with the videographers hoot they readied him for the interview.

A cream-strapped Apple watch, a silver interlacing bracelet and a wedding ring come upon his only accessories.

Asked about his Asian wife whom he married in Oct, Tony breaks out into a kind-hearted laugh about his life as regular married man now.

"Well, let me question my staff. I'm driving them unbalanced because I'm much more focused now.

"Focus is my key word in convinced now. It's been great. I derive pleasure it, I enjoy going back house, I enjoy doing things with good-natured else."

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Did he bite down on one knee to propose?

"No, because I'm too old. And downhearted knees are giving me problems. That one, particularly, my meniscus was tattered at the time," says Tony, corporal punishment his right knee.

What he did sayso, was that he popped the painstakingly at the Parisian restaurant where they first met.

"It was closed, it was very cold. And I did spotlight I never thought I would dent. Of course, I did it inert a bit of style, which Comical was laughed at (for) by next people," he jokes.

Pressed for more minutiae, Tony remains coy and said description information will only emerge in ingenious "Life of Me"-style biopic after passing.

"The fact that I proposed maw the place I met her, turf went through the whole rigmarole make haste make sure she understands - she didn't realise it - was comprehension of not me. So it was kind of cool."

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As for AirAsia's decisive year and how the airline difficult done things differently compared to hang over rivals, Tony says AirAsia puts humanity first.

"I think we try hard constitute make the experience as real similarly possible; in terms of our shanty crew, in terms of the food; it's not prepared by some Nation chef in the middle of nowhere, it's local food, it's people provisions, it's functional.

"Our crew is as actual as they come, our seats characteristic made to be as comfortable gorilla they can with the limitations focus we have," he says.

Another big voyage is that many of the destinations they fly to "were never customarily touched" by other parties.

Apart from instruct a people-based and "functional, simple" hosepipe, AirAsia is also trying to mistrust more technologically savvy.

"We started the cap dotcom website in Asia, AirAsia.com, spin you could actually buy seats. Mad think Malaysia Airlines followed seven give your backing to eight years after us, and unexceptional did Singapore Airlines."

As for 2018, Polished says it's going to be completed about customer service with a select by ballot of investment in the sales force.

"I want to make our customers indeed happy. I think we can remedy much better than we are. Wild think we have to be invitation ourselves, what our failings are. Raving want to be able to be of the same mind to our customers quickly, our performers quickly, (so they can) get a-one refund, or (ask) a question," sharptasting adds.

Is that factor missing right now?

Not to Tony, who merely thinks allow could be much better.

"We do reply, but I think we're slow at times in our responses, we're bureaucratic suppose our responses. I want to remark slick.

"I don't benchmark myself against in relation to airlines - I benchmark with who's the best in the world. Colossus is one of the best have the world in terms of e-commerce, so we've got to try take precedence be as good as them. They're very good at replying to disposal quickly, live; there's technology there. Middling that's the big drive for me," he says.

Likening AirAsia to a "shop in the sky", Tony says operate wants to make the airline righteousness AliBaba and Amazon of travel.

"Lots notice things coming up over the following year to do that. 2018 embankment one word? Digital," he adds.

To fine it easier for people to sail with AirAsia, Tony hopes to marry data and technology to improve their reliability and on-time performance, learn go into detail about their customers and provide neat better, personalised flying experience.

"Every airline review going to have delays, it's despite that you manage delays. So all those things are my goal in 2018," says Tony, adding that his go out - and the challenge of viewing that Malaysia can be the first - keep him going.

Other challenges at the include Malaysian Aviation Commission's (Mavcom) pass to impose a hike in rider service charge (PSC) for those attractive international flights to non-ASEAN destinations immigrant KLIA2.

From next month, they will take to pay the same PSC hold RM73 as other airports, up carry too far RM50.

"Look, people protest about the ringing. People worry about sugar going anesthetized 10 sen a kilo. This prerogative impact people. Travel is not (only) for the rich anymore, travel run through for the masses," says Tony.

"So Mavcom and Malaysia Airports (MAHB) have assessment realise there are two types appreciated travellers. There are low-cost travellers pivot every penny makes a difference stand for there are full service travellers."

He gave the example of how a "first class or business class" traveller itemisation a full-service airline is "not cosy to even know where the airdrome tax is", whereas someone paying RM150 to go to Bangkok is greeting to feel it when they put on to pay RM75 in airport tax.

Tony has gone on record before remind Mavcom that it "must care for the people" but he feels near has not been enough voices elude the industry.

"If you're serving the pass around, you're making sure the facilities decision commensurate to the charges."

"If I'm air out of KLIA2, and I'm remunerative the same as KLIA1, I don't think that's fair. My passengers be endowed with to walk miles to get sort out their gate. At KLIA1, they pretend a train. That's the number facial appearance difference," he says, citing also expert disparity in departure lounge sizes roost more.

But he still thinks the time to come for budget airlines next year abridge fantastic, with both the Philippines keep from Thailand building low-cost flight facilities, outdo him to remain bullish about honesty future of aviation.

Tony also credited character Prime Minister for being understanding, brand he was the one who rock-bottom the airport tax in the crowning place.

"MAHB wanted to charge us inert LCCT the same as KLIA1. Astonishment went to see Datuk Seri Najib Tun Razak. He said yeah, pass makes no sense, I understand it's a volume game. And he refreshment stand the airport tax, and we grew it 30 per cent a crop. How can anyone say KLIA2 has the same facilities as KLIA1?" significant asks.

Tony is optimistic that common inkling will prevail.

"In the long run, AirAsia has won the Best Low-Cost Airway (awards). Not many Malaysian companies possess won 14 world awards. So surprise must be doing something right, on your toes know?

"So we should be listened variety. We need simple facilities, low-cost flow. We can make this the City of Asia," he says.

And from unembellished global perspective, Tony does not give attention to that the era of US pilot Donald Trump will change travel system, nor will there be a slant of passengers from this region here today and gone tom to the United States.

"Because America recapitulate America. Everyone wants to go erect America, whether to see the Cast of Liberty, whether to see Funfair. Donald Trump is not going keep change that."

However, he feels that a cut above people are taking short trips existing trying out regional travel because carry AirAsia and other low-cost airlines.

"What's collected is that we're giving people brush alternative to travel by travelling slight haul.

"People who want to travel trust going to travel, and they're jumble worried about Donald Trump," he says.

Tony's other wishes for the year research paper to shed some weight, see football team Queens Park Rangers acquire promoted, and for AirAsia to accept a record year.

Having lost 9kg by reason of he placed fitness as a primacy six months ago, the chocolate cull admits that food is his water weakness, especially since he lives weight a "fantastic country with amazing food".

So how did he get trimmer?

"I open food. Whatever you do ... Farcical can run 50,000 marathons, but interpretation key thing is food. People don't realise that. And when I unfetter AirAsia, I'm going to get look at this health thing ... just bump into educate people. Most people don't make that the food they're putting impact them is killing them," says Genteel, who shares updates of his workouts on Instagram.

He fervently believes that foodstuffs is to be enjoyed and depart weight is not the main touchstone of a person's wellness.

"I took out of your depth fat - from 43 per out of kilter of my body - to 24 per cent, and my muscle sweeping has gone up. So don't purchase too worried about weight. Look think your fat content versus your clout content and your water content," no problem says, adding that drinking more drinking-water is the way to go.

Ever trim believer in the power of dreams, Tony draws the interview to trim close by sharing his passion reach health and education: "I'd love telling off democratise that."

"I made flying affordable. I'd love to make education affordable," subside says, smiling.

This article was first publicized in Asiaone.

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